Your Privacy MattersPrivacy Policy

👋 Welcome to Manoa Ice Cream

This Privacy Policy describes how Manoa Ice Cream (“we”, “us”, “our”), located at 1412 Waynewood Road, PA 19096, collects, uses and protects your information when you visit www.manoaicecream.com, call us at +1 (610) 862-9888 or visit our shop in Wayne, PA.

We are a family-owned small business, not a big tech company. We only collect what we need to serve you better scoops, take your cake orders, and make your visit at 1412 Waynewood Road amazing.

🍦 1. Information We Collect

A. Information You Give Us Directly

• Contact & Orders: Name, phone number, email when you place a cake order, catering request or contact us via form.
• In-Shop: Information you share when you visit 1412 Waynewood Road for loyalty, party packs or feedback.
• Communications: Messages you send to us via phone at 610-862-9888, email or social media.

B. Information Collected Automatically

• Device & Usage: IP address, browser type, pages visited on manoaicecream.com, time spent.
• Cookies: Small files to remember your preferences (see Section 4).

We do NOT collect payment card numbers on our website all payments are handled securely in-store at Waynewood Road.

🎯 2. How We Use Your Information

We use your information only for these family-business purposes:

🤝 3. Do We Share Your Information?

No, we do not sell your personal information. Ever. We are a neighborhood shop at 1412 Waynewood Road, not a data company.

We only share in these limited cases:

• Service Providers: Website hosting (WordPress), Google Maps for directions to our shop and analytics to understand site traffic.
• Legal Requirement: If required by law, Delaware County or Pennsylvania authorities.
• Business Protection: To protect the rights and safety of Manoa Ice Cream and our customers in Wayne, PA.

🍪 4. Cookies & Tracking

Like sprinkles on a sundae, cookies make your experience better. We use:

• Essential Cookies: To make manoaicecream.com work (remember your menu scroll, etc.)
• Analytics Cookies: Google Analytics to see which pages are popular (e.g., Ice Cream Flavors, Water Ice).
• Preference Cookies: To remember if you saw our hours: Mon-Fri 10am-10pm, Sat-Sun 10am-11pm

You can disable cookies in your browser settings anytime. Our site will still work, just a little less sweet.

🔒 5. How We Protect Your Data

We use industry-standard security at our shop and on our website. Our site uses SSL (https) and we limit access to your information to only our family team at 1412 Waynewood Road who need it to serve you.

However, no method is 100% secure. We do our best, just like we do with keeping our ice cream fresh daily.

👶 6. Children's Privacy

We love kids at Manoa! But our website is not directed to children under 13. We do not knowingly collect personal information from children online. All kids' party orders must be placed by a parent or guardian at 1412 Waynewood Road or via +1 (610) 862-9888.

🇺🇸 7. Your Rights

You have rights under USA law:

• Access: Ask what info we have about you.
• Correction: Ask us to fix inaccurate info (like wrong phone for cake order).
• Deletion: Ask us to delete your info, unless we need it for an active order or legal reason.
• Opt-Out: Opt-out of any promotional emails (we rarely send them).

To exercise these rights, contact us using details below. We will respond within 30 days.

🔗 8. Third-Party Links

Our site may contain links to Instagram, Facebook, TikTok and Google Maps for 1412 Waynewood Road directions. Those sites have their own privacy policies. We are not responsible for their practices.

🔄 9. Changes to This Policy

We may update this policy as our shop grows in Wayne, PA. Significant changes will be noted in our shop at 1412 Waynewood Road.