Committed To AllAccessibility

💖 Our Commitment

Manoa Ice Cream at 1412 Waynewood Road, PA 19096 believes ice cream is for everyone in Wayne, Havertown, Ardmore & Delaware County. We are a family-owned shop and we want every customer including people with disabilities to feel welcome in our shop and on our website manoaicecream.com.

We are continuously working to improve the accessibility and usability of our website and our physical scoop shop, following WCAG 2.1 AA and ADA standards as guidance.

🌐 1. Website Accessibility

We have taken the following steps to make manoaicecream.com more accessible:

• Readable Fonts & Colors: We use high-contrast colors (Brown #4A2C17 on Cream #FFF8F0) and readable fonts Fredoka & Inter at 16px+ for all body text.
• Keyboard Navigation: Our menu links, buttons like “Call Now” and “See Our Menu” can be accessed via keyboard (Tab key).
• Alt Text: All important images of our ice cream scoops, shop interior and flavors have descriptive alt text.
• Responsive Design: Our site works on mobile, tablet and desktop, with zoom up to 200% without loss of content.
• Clear Structure: Proper headings (H1, H2, H3), lists and labels for screen readers.

We regularly test our site with tools like WAVE and Lighthouse and we welcome feedback to improve further.

🏪 2. Physical Shop Accessibility

Our scoop shop at 1412 Waynewood Road, PA 19096 strives to be accessible:

If you need extra assistance when visiting 1412 Waynewood Road, please call us ahead at 610-862-9888 and we will be ready to help.

🍦 3. Our Menu & Allergen Info

We understand that accessibility also means dietary accessibility. Our team at 1412 Waynewood Road is trained to help:

• 28+ Handcrafted Flavors are listed with ingredients at manoaicecream.com/#ice-cream
• Allergen Notice: Our kitchen handles milk, eggs, peanuts, tree nuts, wheat, soy. We cannot guarantee allergen-free but we will do our best to guide you to safe choices.
• Water Ice & Dairy-Free Options: We offer water ice and sorbet options ask in-store for today's dairy-free flavors.

🎯 4. Standards We Aim For

We aim to conform to WCAG 2.1 Level AA where possible on manoaicecream.com. This includes:

1. Text alternatives for non-text content (our 28 flavors photos, logo).
2. Captions and alternatives for our shop videos (when we add them).
3. Content that can be presented in different ways without losing meaning.
4. Keyboard accessible navigation for our entire menu at manoaicecream.com/#menu

We are a small family business, not a large corporation, but we are committed to continuous improvement.

🚧 5. Known Limitations

Despite our best efforts at Manoa Ice Cream, some limitations may exist:

• Some older photos from our Instagram feed may not have perfect alt text yet we are updating them.
• Third-party embeds like Google Maps for 1412 Waynewood Road directions and our Instagram feed may have accessibility limitations beyond our control.
• PDF menus (if any) may not be fully tagged, please call 610-862-9888 for assistance.

If you experience any barrier on manoaicecream.com or in our shop, please tell us, we will fix it quickly.

📣 6. Feedback & Contact

Your feedback makes us better like taste-testing a new flavor at 1412 Waynewood Road. If you have trouble using our website or visiting our shop, we want to hear from you:

• Phone: +1 (610) 862-9888 , Ask for the manager on duty at 1412 Waynewood Road
• Visit: 1412 Waynewood Road, PA 19096 , We will assist you in person

We try to respond to accessibility feedback within 2 business days. For urgent needs at our shop, please call.

🔄 7. Ongoing Efforts

Accessibility is not a one-time scoop, it is an ongoing promise at 1412 Waynewood Road. We:

• Train our staff at Waynewood Road on serving customers with disabilities.
• Review manoaicecream.com quarterly for accessibility improvements.
• Keep our shop entrance clear, counters at accessible height where possible and lighting bright for visibility.